Printers and connector

Note: the DevyPOS interface is currently available in German and English. Screen labels quoted here are the English ones.

The till runs in the cloud, your printers stand in the venue. The two are connected by the connector – a small program on a computer at your place.

1. Setting up the connector

In the back office under Settings → Connector, download the program and put it in its own folder, for example C:\DevyPOS.
Download the access file konnektor.txt and put it in the same folder.
Start the program. In the back office the state changes to running.

The access file contains your venue’s key. It does not belong in an email or on a USB stick lying around. If you download it again, a new key is generated and the old one becomes invalid.

2. Adding printers

Under Settings → Printers DevyPOS searches for devices on the network. For each printer you define:

name – such as counter, pizza oven, grill,
main printer – receipts without their own destination end up there,
characters per line – usually 42 or 32.

Which product group prints where is set on the product group (see Maintaining the menu). Use test print to check each device individually.

Printers are identified by their MAC address, not by their IP address. If your router hands out new addresses after a power cut, the connector still finds the devices.

3. When a printer fails

If a device does not answer, DevyPOS prints the ticket on the main printer and reports this at the till. You are asked whether the printouts should be issued there for today. If a device fails for several days, the till offers a permanent redirection.

If the connector itself is offline, tickets are queued and printed as soon as it reports back. The back office then shows how many tickets are waiting.

This chapter describes DevyPOS in its current version. Individual views may differ in your business because features are enabled per venue.

Back to the overview